FAQS
Why was my card payment declined?
All payment processing is handled by an independent secure payment processor. The website does not give any payment information. Please verify the following and contact your card issuer if the problem persists.
1. Incorrect billing information
2. Insufficient funds
3. Card has been reported as lost or stolen
4. Card has expired
5. Card has not been activated
6. Card cannot be used to pay for goods/services in a Cardholder-Not-Present environment (online/over the internet)
7. 3-D Secure (MasterCard SecureCode and Verified by Visa) has not been activated
8. Credit limit reached
Why is my payment status still pending?
Payment made will take some days to clear. The status will be pending and we will not send your order until it has cleared.